Or take your documents to your nearest EE shop and we can make the changes there.
Changing name after getting married
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15-05-2024 04:27 PM
How do I change my name on the account as I’ve recently got married?
Solved! See the answer below or view the solution in context.
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15-05-2024 04:33 PM - edited 15-05-2024 04:38 PM
@Graceelmer : Congratulations 🙂 . See Change my account in the case of a life event :
Changing your name
If you’ve changed your name through marriage, divorce or deed poll, you will need to email us with a copy of one of these documents:
- your marriage or civil partnership certificate
- your passport and a recent utility bill
- your deed poll
- your decree absolute
Mail us
Please send the relevant document and a covering letter to:
Customer Administration
6 Camberwell Way
Doxford Technology Park
Doxford
Sunderland
SR3 3XN
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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15-05-2024 04:33 PM - edited 15-05-2024 04:38 PM
@Graceelmer : Congratulations 🙂 . See Change my account in the case of a life event :
Changing your name
If you’ve changed your name through marriage, divorce or deed poll, you will need to email us with a copy of one of these documents:
- your marriage or civil partnership certificate
- your passport and a recent utility bill
- your deed poll
- your decree absolute
Mail us
Please send the relevant document and a covering letter to:
Customer Administration
6 Camberwell Way
Doxford Technology Park
Doxford
Sunderland
SR3 3XNOr take your documents to your nearest EE shop and we can make the changes there.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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03-10-2024 09:39 AM
The article advises to email but provides a postal address. What is the email address please? Thanks
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03-10-2024 11:59 AM - edited 03-10-2024 12:04 PM
Hi @Christa71
Welcome to the community.
Thanks for flagging that to us, it shouldn't mention email as an option.
If you do need to send over proof for a name change on the account, it would need to be send to the postal address, or you can visit an EE store with your proofs, and they can get it updated for you.
Michael
