My card is charged £49.00 for an unknown subscription

[Liudmyla_Shleik]

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My card is charged £49.00 for an unknown subscription that I did not agree to, maybe I accidentally pressed something and it automatically charges me. Where should I go with this problem? Please tell me! And how can I solve it

[Mod edit: add title]

[Shahid786-]

My card is charged £49.00 for an unknown subscription that I did not agree to, maybe I accidentally pressed something and it automatically charges me. Where should I go with this problem? Please tell me! And how can I solve it

[Michael_D]

HI @Shahid786- 

If you follow the steps given by @Ali_A in reply to your previous post, there is some handy advice on what you can do. 

There is also the solution to this thread, which offers some help.

If you aren't able to see who the charge is from, you can speak to our customer service guides who can look to see if they can spot what the charge is for.

Michael