My bank account close I want to change my bank account for direct debit

Aurelija78677 · ‎06-12-2023

My current bank account is been closed I want to change my bank details

XRaySpeX · ‎06-12-2023

@Aurelija78677 : You can change your bank details under Bills & Payments > Manage Direct Debit.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎06-12-2023

@Aurelija78677 : You can change your bank details under Bills & Payments > Manage Direct Debit.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Shirlock · ‎08-01-2025

When I go there the button. Is greyed out

Michael_D · ‎09-01-2025

Hi @Shirlock

Welcome to the community.

If the option is greyed out for you, the best thing I can suggest would be to give our customer service guides a call. They can bring up your account and amend the bank details for you.

Michael