Moved from BT to EE - BT bill was in credit as I moved mid month

[-SRB-]

I have £30 credit sitting on my BT account as I moved across to EE from  BT halfway through my billing period - is it possible to get this credited across to my EE account or do I just have to reclaim it from BT?  

[FISHERMAN3]

Hi did you get this sorted as I have a similare problem thanks

[Michael_D]

Hi @FISHERMAN3 

The best people to speak to would be the BT Billing guides.

If you get in touch with them, they can check the old account and let you know what will happen with the balance.

Michael