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Monthly payments high

DANARI
Visitor

I noticed high monthly payments, why

1 SOLUTION

Accepted Solutions
Ali_A
EE Community Support Team

Hi @DANARI 

Welcome to the community! 

Please visit our helpful View your monthly EE Mobile or EE Broadband bill page for the steps on how to view your bill 😊

You'll be able to see your monthly plan costs, any subscriptions or add-ons you have as well as any additional charges that you have incurred above your basic charges. 

We have a great article, Reduce my bills and manage my spending, to help you with managing mobile spending, understanding plan inclusions, and accessing support for bill payments.
As well as our Manage your subscriptions page. 

You can also restrict additional charges with Spend Caps, just visit Set up and manage Spend Caps to find out more. 


Ali 

View solution in original post

1 REPLY 1
Ali_A
EE Community Support Team

Hi @DANARI 

Welcome to the community! 

Please visit our helpful View your monthly EE Mobile or EE Broadband bill page for the steps on how to view your bill 😊

You'll be able to see your monthly plan costs, any subscriptions or add-ons you have as well as any additional charges that you have incurred above your basic charges. 

We have a great article, Reduce my bills and manage my spending, to help you with managing mobile spending, understanding plan inclusions, and accessing support for bill payments.
As well as our Manage your subscriptions page. 

You can also restrict additional charges with Spend Caps, just visit Set up and manage Spend Caps to find out more. 


Ali