Monthly VAT Invoice for Flexi Pay

[pmackle1888]

Hi 

My bill is split in two now and I get a monthly bill invoice but I don't get one for my monthly flexi pay debit. How do I get a monthly invoice for my flexi pay debit to satisfy my accountant.

Thanks

Paul

[Christopher_G · Accepted solution]

Hi @pmackle1888 

Welcome to the community.

Your first bill will include: your plan, airtime, any upfront cost paid towards the Flex Pay. Your Flex Pay device documents will be available in your EE Online account. Any bill sent thereafter will only show your plan and services, not your monthly device cost.

An annual Flex Pay statement will be sent every 12 months to you showing payments you have made and any remaining payments.

Chris

[pmackle1888]

Thanks very much for your reply Chris.

[tonyprouse]

This does not help me. I need a VAT bill every month. Do you know how i can obtain one?

[Leanne_T]

Hi @tonyprouse 

Our bills for personal users show all charges inclusive of VAT. If you need a VAT breakdown for business purposes, please get in touch with our mobile guides to arrange switching to a business account.

The team will go through the plans and let you know what options are available.

Leanne. 

[Steve415]

Does the annual flex payment include a vat breakdown 

As you charge monthly as above there should be an option for a vat receipt as you charge vat 

[Steve415]

Hi 

Did they sort this issue with you as I have been asked for one from my company I don't want a business account as I'm not a business 

[JHobday]

So what would count as the VAT invoice then?

Thanks, 

Jack

[XRaySpeX]

@JHobday : Having a business a/c with EE.

[Pharris1980]

I'm in the same boat.

My company doesn't provide work mobile phones.

Instead I have to have a personal phone that I can claim back the costs via expenses each month.

I do not want/need a business account.. I just need to be able provide a monthly receipt for both my calls and handset costs.. currently I can only get a monthly calls bill..

Any ideas?