The EE Community

EE App Will Not Run a Speed Test

I saw a number of previous posts at the end of last year that people were having issues with the EE App after being moved over from BT. We only moved over in Feb/March and are having the same issues. I want to try and run the tests because our wifi c...

Haven't received my Xbox GamePass activation details

I added an Xbox Bundle to my account. I recieved the console and my £70 game card but no gamepass activation details yet. The ee.co.uk/Xbox is showing nothing to activate. Any suggestions?

My Roaming Pass ROW zone 1 pass does not work in Australia

I have roaming set up.

Paying Broadband to EE and BT

I have just realised I am paying BT for broadband and landline (now about £50 per month) but I am also paying EE £48.34 pm as well as £21 for 2 SIM only mobile phones. I do not know what the £48.34 is for.

Coverage in Woburn Sands

Update: 07 November 2024 Over the past few months, our engineers have been continuing negations with the site provider to arrange a date to access the area and start building the equipment needed for the mast. Once a date has been arranged and the bu...

No cellular network on iphone or iwatch

Hi my new paired contract between iphone 16 pro max and iwatch 10’series started today. i left my watch at home by mistake, but had no network on my phone all day, no signal issues in the area at all. come home and cant make or recieve calls on eithe...

Mini box power lead does not work any advice for replacing please

Norton Security issue when trying to view compromised password

I've had a notification that a password has been found on the dark web.To view it I need to enter code to validate my email address.  I do this, Norton accepts the code, takes me back to where I should view the password, but doesn't show me the passw...

Hi