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Community Activity
Resolved! MyEE account closed
Hello,I have just bought a eSim Plan today i went to MyEE account and it says it has been closed? can i have some help please
hi anyone know how to......
correct my name adder details (how to?)
Switching old number to ee
Need advice switched my old number to ee. When I phone my old number appears but when I text the ee number appears. Any advice?
Switch 2 - Order not found
I ordered a Switch 2 bundle from EE at 10:14 today and checked out as a guest, after an hour or so I still had not received an order confirmation email.I phoned in to the support line and after 40 minutes on the phone, the agent advised they could no...
150
I think my number may be in the process of deactivation because I’m not receiving text messages and I don’t have credit to call 150 to top up. Please help.
Resolved! VoLTE (4G / 5G calling) when roaming…
Dear EE,I love your roaming offerings. You offer me 5G in more places via more carriers than my previous supplier (ironically a provider who used to brag about 5G roaming). So whilst I’m loving the coverage, I’m wondering when you’re going to be addi...
Monthly subscription without recontracting
I just want to add a sports upgrade to my EE TV package for one month. I choose the £34.99 per month Now Sports package. At checkout however I get a banner alert saying buying this month will re-contract by broadband for 24 months. How can I avoid t...
Texting non-UK numbers
I’m a new customer and have set up most features on my mobile, but I cannot send texts to non-UK numbers — specifically, to people in Australia. I’m on a pay monthly plan and have an additional £20 monthly spending cap, so I can’t see a payment reaso...
Cancelling mobile contract
I have called in to cancel my mobile phone contract and they said they cancelled it but I had one more payment. Now I’ve paid that and I still haven’t got any confirmation that my contract is cancelled and they are supposed to pay me the £50 deposit ...
Serios Link - Not Working
Hi All, i have had BT / EE TV for a few years now and have not had any problems with recording series links until the most recent update on the TV box pro which changed the whole interface.I watch F1 and for the last 3-4 yeats I have had every pract...
