Leave EE as I'm no longer in the UK

sonalidinesh · ‎07-04-2026

Hello Team,

I'm an Indian woman who was on a temporary work visa. I bought an EE sim in 2023 September.

I left the UK in June 2025 yet I've been diligently been paying my EE bills to maintain the SIM in case I came back and also as this is the only number registered on my banking account and With HMRC.

I now know I will not be returning to the UK. I need to cancel this SIM right away as I'm closing my banking account too.

Unfortunately, the way EE works is that I am required to call. I can't do that without international roaming and it is very expensive to recharge from India.

Requesting an email address or a response to this post so I can quickly close this with due notice to EE.

@admin @_EE_

XRaySpeX · ‎07-04-2026

@sonalidinesh : EE provide no contact email.

If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎07-04-2026

@sonalidinesh : EE provide no contact email.

If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Debbie_G · ‎07-04-2026

Hi @sonalidinesh.

Thanks for coming to the community.

As @XRaySpeX mentioned, you would need to get in touch with our customer support team to give the 30 days’ notice needed to cancel a contract. You’ll find the available ways to get in touch on our Contact Us Help page.

Debbie