Issues with the bill on my plan which include Apple Watch data

[fcdaniel]

My current subscription includes a data plan for Apple Watch, however on the bill the discount is not applied. How do I fix this ? 

[Leanne_T]

Hi there @fcdaniel 

Thanks for coming to the community. 

Does the discount show in your EE app? If not and the plan has now changed to include the data plan since the last bill, please get in touch with our mobile guides by calling 150 and they will get this looked into for you. 

Let me know how you get on. 

Thanks 🙂

Leanne.

[Chris_B]

@fcdaniel  If you’re watch is still under contract with EE you don’t get any discount as it’s still under contract, you need to pay that off first. 
Only once you have completed that contract and gave notice to terminate that tariff can use the phone tariff watch data. If you got this watch elsewhere then you do get to use the phone tariff watch data.