Billing help no money

[1lla1]

Hi, i need my date moving forward to bill me from the 6th of every month to the 8th as i get paid on the 8th or before it if on a weekend but im having to borrow money for the bill every time, can someone from admin move me to the 8th of every month on my bill please thanks.

[Gareth43 · Accepted solution]

You can change it yourself in the app or online  under bills and payments. It says change direct debit date. 

 

[1lla1]

Why have a webpage where i cant look at my billing and contract, when i select it, it just shows me the online forum im getting annoyed with it i have the stupid app, it says this account is closed someone needs to cancel the direct debit for today and make it for tomorrow is there anyone who works here who can do this with my account as i clearly dont have the option to because the website is retarded...

[XRaySpeX]

The Contracts & Billing under Account at the top of this page is part of this Community's forums. It is not your EE a/c. For that you need to go to https://ee.co.uk > Manage.

This user discussion forum can have no access to your specific account. You need to raise this with CS.