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My Bill

Lyn76
Investigator
Investigator

‎07-04-2025 10:02 PM

I've received my usual text telling me that my bill was ready to view.  I've logged onto the EE website and I'm now told that my bill is £10.57.  It's usually £9.  I'd like to know why my Mobile phone bill has gone up and why wasn't I told about it earlier?  I thought I'd try and contact you before I paid this bill in case it was some sort of scam.  

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎07-04-2025 10:32 PM

The £1.50 pm increase is a contractual price change that occurs from 31st March each year - see Annual Price Changes on EE (2025)

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP