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I wish to cancel one of the mobiles on my ee contract following a bereavement

graemeraw
Explorer

‎17-10-2022 02:14 PM

 
0 Helpful
4 REPLIES 4
Kirigaya_Kazuto
Star Contributor
Star Contributor

‎17-10-2022 02:24 PM

Sorry to hear about your loss, however the community forum cannot help you, please either go to a store or call Customer Services on 150

James_B
EE Community Manager
EE Community Manager
In response to Kirigaya_Kazuto

‎17-10-2022 02:54 PM

Hi @graemeraw,

I'm very sorry for your loss. I'd like to arrange a call from our Customer Care Team who can help.

Please check your private message inbox and get back to me when you have a moment.

Thanks

James

graemeraw
Explorer

‎17-10-2022 05:16 PM

Hi James....just to add I can speak any evening too.If Wed doesn't work for you...how about Thursday or Friday morning?

Thanks

Graeme

0 Helpful
bristolian
EE Community Star
EE Community Star

‎17-10-2022 05:29 PM

You may also be able to use the online webform:

https://ee.co.uk/help/help-new/managing-and-using-my-account/managing-my-account/tell-us-someone-has...