23-05-2026 03:05 PM
Can someone help me I’m trying to pay off I’m iPhone 17 I got it in December 2025 it a two year contract and it’s too much money for me to pay off every month how can I pay it off
Solved! See the answer below or view the solution in context.
23-05-2026 09:18 PM
If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, you need to get your PAC or STAC respectively from EE [text PAC to 65075 (to keep your no.) or STAC to 75075 (to get a new no.)]. It will respond with your PAC/STAC & how much you will have to pay in Early Termination Fees if you are still within your min term. It will basically be months left x monthly charge - 4%. Give the PAC/STAC to your new provider. Your EE contract will end when you are live on new network. If you are still within your min term you will be liable to pay Early Termination Fees for the rest of the term.
23-05-2026 03:26 PM
Hello @Lexi2007 ,
Welcome to the community,,
You should be able to do this via the EE App, by clicking on the Mobile and then clicking on see your plans and devices and see serials and it should let you know how much you have to pay and then you can pay it off, or ring customer service and they can sort it out for you.
23-05-2026 09:18 PM
If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, you need to get your PAC or STAC respectively from EE [text PAC to 65075 (to keep your no.) or STAC to 75075 (to get a new no.)]. It will respond with your PAC/STAC & how much you will have to pay in Early Termination Fees if you are still within your min term. It will basically be months left x monthly charge - 4%. Give the PAC/STAC to your new provider. Your EE contract will end when you are live on new network. If you are still within your min term you will be liable to pay Early Termination Fees for the rest of the term.