I try to go to the Bills & Invoices section but it won't let me.

[Elizadoalot]

I am trying to download my bill but your site will not allow me to go to that page.  It just buffers for a couple of seconds and returns me to the tab.  I have cleared my cache as I thought that might help but it hasn't made a difference.  I need to download my bill each month.

[APCTFDI]

Hi Katie,

Can you please provide the contact number? It seems to be a broader issue than just our account, but we can open a ticket too.

Thank you

[Lesley_W]

Hi @APCTFDI 

You can find all the ways to contact our team here Contact Us | Help & Support | EE

Thanks,

Lesley

[modest]

Hello.

Pls call me about this issue I’m unable to finalise accounts without VAT invoices !


With thanks & kind regards


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Mod edit: [please don't post personal information on the community].

[Katie_B]

Hi @modest. 

Thanks so much for coming here.

I am sorry, we do not have the ability to call customers here on the EE Community. 

Please get in touch with our customer care team who will be able to look into this for you. 

Katie

[APCTFDI]

Update All

Finally figured out how to view our bill. Download the app and you will be able to view it there. Still not able to view it on a desktop..