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I paid my bill on 16 July but EE r saying I haven’t paid

Johnboy6265
Visitor

‎24-07-2025 02:06 PM

I paid my bill on 16 July but you r saying I haven’t and I can’t phone out

0 Helpful
1 REPLY 1
Peter_W
EE Community Support Team

‎24-07-2025 04:36 PM

Good afternoon @Johnboy6265.

Welcome to the EE Community 😊

We're currently investigating reports of issues impacting our services; we apologise for the inconvenience, and are posting any updates in this thread.

When it comes to your payments, what method was it you used for this?

If you pay by direct debit this will be taken 8 days from when your bill was produced, or just after if this falls on a weekend.

Peter