@Chris_B , @Linney1 , I have read that all networks are having the same problem, it appears to be a major outage, EE are trying to their problem out as a matter of urgency, although I managed to make a call to a landline this evening where my disabled daughter is, so hopefully it will be resolved soon.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
