I need fully itemised copy of all bills from both sim cards on mu accounts from

[XRaySpeX]

@tpaul6358 : For that you need to order Itemised Billing @ £2.50 pm from CS. It is not retrospective but will start on your next bill after you order it.

[bristolian]

Itemised billing is charged at £2.50 per month and cannot be applied retrospectively. If you have the service active, you can download those bills from your myEE online account.

[tpaul6358]

Its the bill not itemised wen down loaded

[tpaul6358]

Thanks but need previous bills not from now d

[XRaySpeX]

Then you needed to have Itemised Billing in place at the time.. It sounds as tho' you didn't!

[tpaul6358]

No but thanks 

[XRaySpeX]

In the absence of having itemised billing in place at the time, You could submit a Subject Access Request (SAR) by using the online GDPR Form. That should include outgoing calls & texts. It normally takes up to a month but could take up to 3 months.

[tpaul6358]

I didn't. Ill give billing a call .its possible they did it for me b4 x
thanks 😊

[XRaySpeX]

Not if you're not paying out £2.50 pm for it.