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I accidentally pressed the cancel ee button

Profile closed
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Help

i pressed the cancel and after a few seconds got This text_
Hi from EE, your total charge for ending your contract early for “phone number ”is £2034.24. This will show on your final EE bill, find out more here ee.co.uk/leavingus Thanks

but I don’t want to leave should I call ee or is this just a info text. 
thanks a Million in advance 

 

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi @Profile closed 

Thanks for coming back and letting us know you found the answer you needed. 

If you would like to check no cancellation request has gone through, please call us on 150 our mobile care team will be happy to help 🙂

Leanne.

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4 REPLIES 4
Profile closed
Not applicable

It has been sorted 

another person had the same thing it’s just an information text 🫠

ee know how to bring stress to the table 😰

Leanne_T
EE Community Support Team

Hi @Profile closed 

Thanks for coming back and letting us know you found the answer you needed. 

If you would like to check no cancellation request has gone through, please call us on 150 our mobile care team will be happy to help 🙂

Leanne.

Mariam_K
Visitor

What should I do I got the same text and I accidentally clicked the leave ee button which I don’t mean to do. 
Did I cancelled my contract? 

 

please tell me I’m panicking 

Katie_B
EE Community Support Team

Hello @Mariam_K

Please give us a call on 150 so our customer care team can ensure there is no cancellation requests pending. 

Katie