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Community Activity
Switch 2 Order Missing
I ordered a switch 2 mario kart bundle in April and received no email but thankfully screenshot the confirmation with is EE- and then 8 numbers. Rang up customer service a week later and they confirmed that it has been ordered fine. Rang today as sti...
Email/chat to EE from Australia
How can I email EE or chat online? I am trying to contact EE from Australia. I went in store to the Tottenham Court EE branch, before leaving the country to confirm that my international roaming was activated, and to ask how I could pay 2 months in a...
Apple tv
I have just signed up for Apple tv was told i get 6 months free but it states only 3 months
Voicemail now announcing number in message
Recently the EE voicemail message when called seems to be announcing in the voicemail call not only the time of the message, but also the number of the person who left the message. Annoying as it takes longer to get to hear the message, and unnecessa...
Issues with logging into EE perk
I’m having ongoing issues with logging into my EE perk account. I’ve tried to reset my password and I’m not receiving the reset link password. Anyone else having issues.
EETV feature request
We've been using EETV on Apple TV 4K a week now. In the main I'm impressed - it's not as complete, nor easy as SkyQ but I'd guess it is better than Sky Stream, owing to the extra power of the Apple TV box.However, I have a few feature requests/bugs a...
Poor broadband customer experience
I have had 2 very poor experiences with my broadband account in the past 8 months. Firstly, EE couldn't close my legacy account correctly and continued to bill me incorrectly for a service I wasn't using. I took it to the Ombudsman and won, as they w...
Help
Hello i just ordered pays go sim car for 15£ online EE last friday and today i received my sim card problem is i cant call any numbers all time say i dont have a credit i can only txt and i have data?
Asking about specification galaxy book4 ultra
Hello does anyone know what are the CPU and RAM size on this exact laptop https://ee.co.uk/products/atp-samsung-book4-ultra-wifiI couldn't find it anywhere? What's the model number so I know the specs before purchasing? Thanks
Smart 5G Hub SIM not connecting
I am looking at a problem for my elderly neighbour with a Smart 5G Hub for the local chapel. It is failing to connect to the network with the SIM provided by EE. The hub reports the SIM is OK but the mobile connection is unsuccessful. The hub works w...
