How to download a bill

[BluebellSally]

How do I download a bill can’t find the manage bills and payments 

[Leanne_T]

Morning @Rachel3101 

Thanks for coming here 🙂

What happens if you try and link your number? 

Are you using the EE app or logging into your EE account through a web browser?  

Leanne.

[Ward7]

EE account through web browser.

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*Ward Baker*

[Leanne_T]

Thanks @Ward7 

Have you spoken to our broadband team since you last posted to get this looked into? 

Leanne 🙂

[Rasher1940]

no

[Rasher1940]

I need help to download my EE bill Please

Kind regards,

Michael.

[Rasher1940]

No

[Leanne_T]

Hi @Rasher1940 

Do you have a mobile or broadband account? 

What happens when you try to view your bill in the Bills & Payments section of your EE Online account?

Leanne. 

[Ward7]

Just a generic:


Billing and Payments Help

Guide to your bill
<>

Payment methods
<>

Financial support
<>

Leaving EE
<>

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[Leanne_T]

Hi @Ward7 

Thanks, this question was for another user to try. 

Have you been in touch with our broadband team? 

Leanne.

[Ward7]

I will try again when I get home from work. I don't have time at the moment.

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