@stefany19 , if you log in to your account either via the EE App or online, you can find it by clicking on manage, click on Mobile and Sim or broadband if that is what you are looking for and then scroll down, you will find documents, click on that.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
