How to change payment method?

[charlesa8]

How do I remove my direct debit and pay via a credit/debit card?

[Christopher_G]

Thanks, @emmadh94 

There's a 'Manage Direct Debit' option in the Bills & Payments section of your EE Online account. 🙂

Chris

[emmadh94]

Thank you! Unfortunately I still get the same " What happened?

Sorry, we were unable to complete your request right now. Please try again
later." message

[Christopher_G]

OK, thanks @emmadh94 

I'm sorry that you're having this problem. I recommend getting in touch with our Mobile Care team so they can change it from our end for you.

Chris