Community Activity

Resolved! Sim Only order

Ordered a sim over a week ago, got a confirmation email, had nothing since! Nothing in junk or spam email, how hard is it to send out a SIM card?!new customer that was persuaded to take the leap and leave my old provider……beginning to wonder if this ...

No-charge roaming in EU.

I am looking at taking a new plan out with EE. The Unlimited All Rounder plan states No-charge roaming in EU.Does that mean there will be no roaming charges in the EU

Jonty1964 by Established Contributor
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SMS

Hi EE Team,I have an active EE SIM ******** I topped up £5 , but I’m not receiving any verification SMS from WhatsApp or other services. Can you please check if there's a block or issue on my number regarding international or short-code messages?Than...

OMAR1122 by Explorer
  • 34 Views
  • 4 replies
  • 1 Helpful

Hub reboot issues

This never happened with the old black BT hub but now everytime my EE hub reboots , as yesterday due to a power  cut , it will not reconnect my broadband if anything if plugged into the ports .EE claimed this has always been the case but for many yea...