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Move from EE to O2

neil1002
Investigator
Investigator

Hi because of work related reasons, i'm going to move from EE to O2 .. my contract ended with EE but still got sim plan running and data allowance renews on 29th April.. do I need to get in contact with EE customer services to stop  this plan or when i move my number over to O2 will it be stopped automatically . And then i just cancel direct debit  via my bank account .. cheers 

3 REPLIES 3
Chris_B
Grand Master
Grand Master

@neil1002  Moving your number will automatically cancel your contact.  Do not stop any DD yet as you might get a refund plus if you have any out of allowance charges you’ll need to pay these.  

Cheers Chris 

Mustrum
Ace Contributor
Ace Contributor

@neil1002   you can find some more details on the following Help pages: 

https://business.ee.co.uk/help/accounts-and-billing/moving-from-ee/