Community Activity

Full fibre cables cut liskeard two weeks

Our cables have been cut on land opposite our house two weeks ago. There are a number of houses with no broadband or Telephone connection, openreach keep sending engineers out but they can't repair it an engineer was due to call today but no show, on...

pzalick by Explorer
  • 53 Views
  • 5 replies
  • 1 Helpful

Child not received promised additional items.

Appalling customer service and am in contact with the communications ombudsman, putting together a case. We renewed my son's contract and were told we would be emailed redemption codes to claim a watch and supercharger and that it may take some weeks...

Should I upgrade from BT to EE Broadband?

Hello. After some advice and if anyone can share their experiences of migrating from BT to EE broadband? My current situation: using BT Smart Hub 2 Wi-Fi 5, 150mbps Full Fibre which for the most part does the job. Am finding issues with the range how...

TJF001 by Visitor
  • 36 Views
  • 2 replies
  • 1 Helpful

Prestatyn 4g signal gone again this weekend

Another weekend cant use internet off wifi as 4g not even registered on speed checker! On bottom of campsite getting poor 5 g signal a548andtoo road same a547 but around the site its dead . Got 3 bars and 4g marker on new iPhone.lots others on site s...

Oggys64 by Established Contributor
  • 17 Views
  • 2 replies
  • 1 Helpful

Voicemail now announcing number in message

Recently the EE voicemail message when called seems to be announcing in the voicemail call not only the time of the message, but also the number of the person who left the message. Annoying as it takes longer to get to hear the message, and unnecessa...

27Al by Explorer
  • 243 Views
  • 8 replies
  • 0 Helpful

Zone 1 pass unlimited data?

Helloi am currently travelling in Montenegro and purchased the 7 day zone 1 pass for £25. Does this give me unlimited data like I get in the UK?

Mattf25 by Explorer
  • 60 Views
  • 3 replies
  • 0 Helpful

Resolved! Hub power supply broke

Turned plugs off by accident yesterday, now broadband hub isn't working properly, it just goes green and after a while it flashes, spoke to Cs and they are sending a replacement hub as he thinks it's the power cable not producing enough power, has on...