How do i see my mobile phone bill
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11-11-2022 03:40 PM
I cant see my phone bill online.
It says im not the account holder which of course i am, its never been linked to anyone else.
Solved! See the answer below or view the solution in context.
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11-11-2022 04:29 PM
@AndrewBury : You need to be set up yourself as the Bill Payer under Account Settings > Manage Numbers
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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11-11-2022 04:29 PM
@AndrewBury : You need to be set up yourself as the Bill Payer under Account Settings > Manage Numbers
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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12-11-2022 12:02 AM
Sent from my iPhone
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12-11-2022 09:00 AM
Hi @AndrewBury.
You may have set your account up like this when it was first set up, but it can be corrected.
If you can set yourself as the bill payer you'll be able to see everything.
Jon
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12-11-2022 05:30 PM
And how do I do that because I can’t get into settings as it thinks I’m not the bill payer please
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13-11-2022 09:34 AM
If you're unable to do this in your account, you'll need to contact our Customer Care team @AndrewBury.
They'll be able to make the change for you.
Jon

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