11-11-2022 03:40 PM
I cant see my phone bill online.
It says im not the account holder which of course i am, its never been linked to anyone else.
Solved! See the answer below or view the solution in context.
11-11-2022 04:29 PM
@AndrewBury : You need to be set up yourself as the Bill Payer under Account Settings > Manage Numbers
11-11-2022 04:29 PM
@AndrewBury : You need to be set up yourself as the Bill Payer under Account Settings > Manage Numbers
12-11-2022 12:02 AM
12-11-2022 09:00 AM
Hi @AndrewBury.
You may have set your account up like this when it was first set up, but it can be corrected.
If you can set yourself as the bill payer you'll be able to see everything.
Jon
12-11-2022 05:30 PM
And how do I do that because I can’t get into settings as it thinks I’m not the bill payer please
13-11-2022 09:34 AM
If you're unable to do this in your account, you'll need to contact our Customer Care team @AndrewBury.
They'll be able to make the change for you.
Jon