07-04-2023 02:38 PM
07-04-2023 03:02 PM
@Largie83 : Look in your online MyEE at Bills & Payments.
07-04-2023 04:14 PM
I don’t have the option ‘Bills and Payments’ in my EE??
07-04-2023 04:17 PM
The only option I have that mentions my bill is to pay it? But I can’t see a view bill option, as when I click the pay bill option it just takes me through to a payment screen.
07-04-2023 04:19 PM
I suggested using your online MyEE not the app.
07-04-2023 04:36 PM
Unfortunately that was the online/desktop version. The app has even less options to choose from.
08-04-2023 09:45 AM
It could be worth speaking to our Mobile Care team so they can check everything from our side for you, @Largie83
Chris
08-04-2023 06:11 PM
Thanks Christopher_G and XRaySpeX for helping me. I spoke to the care team and the email I had as my entry email was a very old email, but it was accepting a much new newer email, which was limiting all my options. The email has been changed to my current email and now the bill option is on the opening screen. I’m not mad after all! Thanks again.