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How can i look at my bill without an app

berinak
Visitor
 
12 REPLIES 12
XRaySpeX
EE Community Star
EE Community Star

In your online MyEE, https://ee.co.uk/exp/home

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
heldenbrau
Investigator
Investigator

That takes me to a page to download the app.  The question was "How can i look at my bill without the app".  I don't want to download an app for every company I'm a customer of.  I already have too many.

That link let's me look at my bill, allowances and more.

The bottom of the page suggests downloading the app, sure, but all of the info you are looking for is accessible through that link with no need to download the app.

@heldenbrau : Don't you see Bills & Payments from there? 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

No, I just see this

heldenbrau_0-1753098048159.png

 

heldenbrau
Investigator
Investigator

Why is it not sent by email, I don't get why these companies make you set up an account and jump through other hoops just to see your bill.

@heldenbrau : Click on Manage at top, then Bills and Payments. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

You need to click "link device" and attach your products to your EE ID so that you can see them in there.

I realised that, but I have to verify the link using my registered phone number.  The phone number that is registered doesn't match the number I gave.  I can only get that changed by contacting support.  When I phone support I'm on hold forever and there's no email or live chat.