cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How can I pay my last bill?

kanelbulle
Contributor
Contributor

I'm in a bit of a unique situation, but I left EE in February. As soon as my number was ported out, I lost the ability to pay my bill in app as well as on the website. My bill wasn't due yet, but my service ended at that point. I left (abroad), and my last bill is now certainly well overdue. The live chat is gone, there's no email that I can find, and with the option to pay online gone...I could probably find a way to call their 0800 number, but it's not all that straight forward from abroad, and I think they charge for it. What are my other options?

1 REPLY 1
Chris_B
Grand Master
Grand Master

@kanelbulle  You pay pro rata not in arrears.  So you probably find owe nothing unless you had any out of allowance charges between that last bill and you porting your number away.     The only time you owe money is if you terminated that contract before the last 30 days of that contract.    But to double check this you’ll have to call customer services,   There isn’t an email address you can use you have to call.