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How can I find out my contract has finished

Drewduffy22
Visitor

‎04-02-2023 05:14 PM

I was wondering how I could find out when my contract has been paid on my phone.

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎04-02-2023 05:49 PM - edited ‎04-02-2023 05:50 PM

@Drewduffy22  if you open the my EE app and click Shop ( it’s at the bottom) then click all products ( it’s as the top ) you’ll see your contact start and the minimum term date.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
bristolian
EE Community Star
EE Community Star

‎04-02-2023 06:44 PM

Bear in mind EE have no concept of paying off your phone - you have a fixed monthly charge to which you have committed for at least the minimum term. Unless you explicitly request a move to SIM-only, your monthly cost beyond the minimum term will be the same as it was before.