cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How can I cancel my EE contract online?

Debaroo
Visitor

My contract officially ends on the 9th of August 2023, is there a way I can notify EE online that I wish to end the contract at the end?

 

Many thanks 

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Morning @Debaroo 

Thanks for coming here. 

Please see our How do I cancel my contract with EE? Help page for full details on cancelling the contract. 

Leanne 🙂

View solution in original post

4 REPLIES 4
bristolian
EE Community Star
EE Community Star

EE's contracts don't end until the account holder explicitly gives 30days cancellation notice or uses a PAC/STAC.

That disconnection notice can be given either by phone or in writing.

Leanne_T
EE Community Support Team

Morning @Debaroo 

Thanks for coming here. 

Please see our How do I cancel my contract with EE? Help page for full details on cancelling the contract. 

Leanne 🙂

eiger13026
Investigator
Investigator

That page does not help it just takes you backwards and forwards. I want to just click a box online to cancel my contract 30 days before the contact ends. Why is this so hard? I do not want to talk to anyone I want to just cancel it!

@eiger13026 :

Cancellations have to be made by phone or in writing by giving 30 days notice.

3 years later that page has been replaced by Leaving EE - What you need to know

 
 

 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP