03-07-2023 09:51 PM
My contract officially ends on the 9th of August 2023, is there a way I can notify EE online that I wish to end the contract at the end?
Many thanks
Solved! See the answer below or view the solution in context.
04-07-2023 08:22 AM
Morning @Debaroo
Thanks for coming here.
Please see our How do I cancel my contract with EE? Help page for full details on cancelling the contract.
Leanne 🙂
03-07-2023 09:59 PM
EE's contracts don't end until the account holder explicitly gives 30days cancellation notice or uses a PAC/STAC.
That disconnection notice can be given either by phone or in writing.
04-07-2023 08:22 AM
Morning @Debaroo
Thanks for coming here.
Please see our How do I cancel my contract with EE? Help page for full details on cancelling the contract.
Leanne 🙂
28-08-2026 12:34 PM
That page does not help it just takes you backwards and forwards. I want to just click a box online to cancel my contract 30 days before the contact ends. Why is this so hard? I do not want to talk to anyone I want to just cancel it!
28-08-2026 01:47 PM
Cancellations have to be made by phone or in writing by giving 30 days notice.
3 years later that page has been replaced by Leaving EE - What you need to know