Help

Leetay342 · ‎18-05-2025

Hi there, can someone help me on why EE is doing this..

We've noticed your phone usage is high than normal, if this continues you may not be able to make calls or texts..

I've already paid upto date this month on my phone bill but they've suspended me...

Northerner · ‎18-05-2025

You'll need to speak to EE CS on 150 tomorrow about this issue or use the message service on the app.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎18-05-2025

Hi @Leetay342

You'll need to speak to EE CS on 150 tomorrow about this issue or use the message service on the app.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Chris_S · ‎19-05-2025

Hi @Leetay342 As @Northerner mentioned, you'd need to give us a call so a guide can take a look into your account and check why you've received that message.

To speak to a guide, you'd just need to dial 150 from an EE phone or 07953 966 150 from any other phone.

You can find a link to our contact us page here

Chris S