Have been a customer for over 13 years and refused a payment plan

Findlayrussell2 · ‎08-05-2026

Chris_B · ‎09-05-2026

@Findlayrussell2 Time spent doesn’t mean you’ll pass a credit check.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Northerner · ‎09-05-2026

Hi @Findlayrussell2

Payment plan becase of your inability to pay your bill

https://ee.co.uk/help/billing-payments/financial-support/i-cant-pay-my-bill

Or are you referring to credit for a product.

https://ee.co.uk/help/billing-payments/financial-support/credit-files-explained

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.