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Have been a customer for over 13 years and refused a payment plan

Findlayrussell2
Visitor
 
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Findlayrussell2  Time spent doesn’t mean you’ll pass a credit check.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Northerner
EE Community Star
EE Community Star

Hi @Findlayrussell2 

Payment plan becase of your inability to pay your bill 

https://ee.co.uk/help/billing-payments/financial-support/i-cant-pay-my-bill

Or are you referring to credit for a product.

https://ee.co.uk/help/billing-payments/financial-support/credit-files-explained

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.