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Getting old phone number back

Frankie406
Explorer

Hi, is it possible to get old phone number back, it was accidentally switched off by ee or my company thinking the number was for another colleague.  

5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

@Frankie406 : No, once a no. is relinquished you've lost it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Leanne_T
EE Community Support Team

Hi @Frankie406

Thanks for coming here 🙂

When was the number cancelled? 

Is this a business contract? 

Leanne. 

Hi, it was cancelled a few months ago, yeah a business phone.

Thanks for your reply

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@Frankie406 , you will not get the number back, as it would have been recycled by now, sorry, too late to give it back to you.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
James_B
EE Community Manager
EE Community Manager

Hi @Frankie406,

Sorry, if the number was cancelled a few months back, it won't be possible to reactivate it.

James