So I had a P2P (Promise to pay) which was arranged for end of Jan and end of Feb. I paid this off earlier than expected and thought my full account would not be activated again. I could not do this so was told to wait until my billing date and call them.
I contacted EE on my billing date and was told because it’s an ‘agreement’, I would have to wait til it ends, which was the end of Feb. I then checked the app to see if any changes had been made and I was shocked to see an amount of an extra £40 had been added on to my account. So I called them again, and was greeted with “How would you like to pay this?”. Shall I keep contacting them to ask when I’ll be put back on or just raise a compliant?
