Friends & Family code

[tporter95]

Hi

I have a F&F30% code off my friend who works for BT. The hope was to get 30% off handset and airtime in 1. But doesn’t look like this is available as the only option is flex pay, which only discounts airtime. 

I will be classed as a new customer as moving from BT. Anyone  had this issue and managed to resolve?  I have read codes can’t be given over the phone and the website is only showing the flex options.

[Christopher_G]

Hi @tporter95 

Welcome to the community.

If you speak to our Mobile Care team, they'll be able to help you get the order put through and advise you how you're able to get the discount added.

Chris