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device agreement

chg1282002
Established Contributor
Established Contributor

‎30-09-2023 08:36 AM

Where can I view the device agreement documents? 

0 Helpful
5 REPLIES 5
Katie_B
EE Community Support Team

‎30-09-2023 09:27 AM

Hello @chg1282002. 

Welcome to the community. 

Have you recently upgraded?

If yes, has your plan updated within your My EE account?

Katie

0 Helpful
chg1282002
Established Contributor
Established Contributor
In response to Katie_B

‎30-09-2023 10:16 AM

Yes I upgraded to 15pm .just cannot find it where I can view documents 

0 Helpful
Katie_B
EE Community Support Team
In response to chg1282002

‎30-09-2023 10:23 AM

Does your new plan now show when you log in to your My EE account @chg1282002?

Katie

0 Helpful
chg1282002
Established Contributor
Established Contributor
In response to Katie_B

‎01-10-2023 02:57 PM

it doesn't slow new plan yet and also it doesn't slow my old plan anymore 

0 Helpful
Christopher_G
EE Community Support Team
In response to chg1282002

‎02-10-2023 08:07 AM

Is it not showing any plan at all, @chg1282002? If you speak to our Mobile Care team, they may be able to send this through for you.
Chris

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