Flex pay

[StokesyR1123]

Hi All

i am on my first month of flex pay after upgrading to a different phone - so am I correct that the payment for the phone and flex pay will come out of the same direct debit it always has with EE or do I have to set up a new direct debit? I have a card linked to the account that will take money out at the right time every month? 

[Profile closed · Accepted solution]

Hello @StokesyR1123 

When you take out a Flex Pay Contract you will have two separate agreements.   One for the Tariff and one for the Device.  These come out as separate Direct Debits.