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Flex pay repayments

Likklepickle
Visitor

‎02-10-2023 10:00 PM

Apologies if this has been asked before.

With flex pay, if some months I wanted to pay a little more in for the phone, can I do so? So say I’m paying £25 a month, but one month I have a little extra cash on hand, can I then top up my re payment for that month? Thank you.

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3 REPLIES 3
XboxGamer1987
Prodigious Contributor
Prodigious Contributor

‎02-10-2023 10:06 PM - edited ‎02-10-2023 10:07 PM

Hello @Likklepickle 

You can pay extra on the phone.  However you will need to call EE on 150 to make extra payments towards the device. 

As I've got the Samsung Galaxy 23 Ultra on Flexi Pay and will only allow you to pay the standard monthly fee on it and not any more.

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BamboRambo
Explorer
In response to XboxGamer1987

‎08-10-2023 10:23 AM

Does FlexPay set direct debit? As I did not get any info about that? Thanks

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Leanne_T
EE Community Support Team
In response to BamboRambo

‎08-10-2023 11:36 AM

Hi @BamboRambo 

This should have set the direct debit for you, to check you can view the details in your My EE once the plan has changed and Flex Pay has been added. 

Leanne 🙂

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