Final bill

[Hgfyfifciyciyci]

I have been waiting for a final bill. You instead said you couldn’t take payment but I need to see the adjusted bill first. I’m glad I switched providers. Your website is appalling and your service has been absolutely dreadful. 

[Schockwave]

@Hgfyfifciyciyci , This is not customer service and there is no account access and we have no idea who you are. Any complaints would have to be addressed to customer service. 

If it is the final bill, then it will be sent to you by post.

Nothing wrong with website, not sure what your problem is, sorry you find service dreadful.

[Hgfyfifciyciyci]

I was letting you know how awful your web interfaces are and UX design. I was referred here from your website. Your service has gone down the pan. It’s awful and if you check all the feedback about EE lately, you cannot possibly think it is ok. It absolutely not ok. 

[Hgfyfifciyciyci]

Also to add, with that attitude in your final statement then the service expected goes without saying! 

[Schockwave]

@Hgfyfifciyciyci , most of us here are customers like you, so we can only make suggestions and try and help, I am not staff, there are only some staff, who may or may not see your thread, I have no problem with the website, not sure what your problem is.

[James_B]

Welcome to the EE Community, @Hgfyfifciyciyci 🙂

Your final bill will be sent out to you about a week after your account is closed.

If you pay by direct debit, we’ll automatically take your final payment as usual.

If not, please see the alternative payment methods listed on your final bill.

James