2074643members
1062online
1285311posts
Community Activity
I am having problem transferring my e-SIM to a new iPhone while abroad
Hi everyone,I recently transferred all my data from my iPhone 13 to a new iPhone 16. However, my eSIM (UK mobile number) didn’t transfer automatically, and I’m being prompted to contact my SIM provider.The issue is that I’m currently in Morocco and w...
New or Existing Customer?
Hi All, hoping someone can give me an authoritative answer to this, as I've had conflicting info in another forum. I'm currently getting Broadband and phone from BT, and I've been with them for several years - I'm now getting ripped off to the tune...
Norton security
Hi everyonei have just received an email from Norton to say thank you for agreeing to pay usd 629 for your annual subscription. I haven’t authorised this nor know anything about Norton. Any advice welcome please.
Wireless and corded phones for hard of hearing seniors
I look after my nan and grandads phone and broadband bill as I work from here on occasion. They have wireless phones that do work however they are so quite and they are both hard of hearing and now due to the digital voice requirement their larger ph...
Smart Wifi Pro + landline
I have reached the maximum 5 devices I can add to my EE fibre - 4 x digital landline handsets and 1 phone connected via the wifi adapter. However I also need to connect a burglar alarm - which works if I delete one of the above devices and use anothe...
SIM not transferring to new phone
I have a new phone and my SIM card is not transferring as stuck in a timed out session loop immediately that I click transfer
EE ID
Last week, I couldn't log in to EE ID, at I got Mobile Tech to fix it got a text 3 days after saying it had been fixed I try longing to fine that my EE ID as been full delete and gone so I when to my local EE store and they told make New ID and they ...
Xbox Game Pass code not received - Xbox Series S bundle
Hi, I purchased the Xbox Series S bundle (with EE game card and Xbox Game Pass) on 23rd March, I received my EE game card almost immediately by text but haven't heard anything else about the Xbox Game Pass. I spoke to customer services on the phone l...
Not an EE customer, preordered switch, no confirmation 6 hours later
Hi, I am not an EE mobile customer (or in any other capacity.) I ordered a Nintendo switch 2 through EE this morning, it took the money...6 hours later...no email confirmation! And no order number!!! I've been trying to get in contact with EE ALL DAY...
Inclusive extras changed
Same thing happened to me, I’ve had a specific roam further on my account for years, I’ve had no notice by letter email or text except last night during my flight to the USA that they’ve changed me to the new roaming system and put me on eu roaming, ...
