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Extra charges from other companies

jmiller123
Visitor

I have just had quite a large bill for my contract and so I looked into the bill and found a lot of external charges from other companies and I really have no idea what these are. I think I may have been scammed. Is there any way of blocking charges from external companies?

1 SOLUTION

Accepted Solutions
Linzi_H
EE Community Support Team

Hi @jmiller123 

Welcome to the Community. 

As @XRaySpeX has mentioned above, you can text BAR to 150. Or you can contact us directly, and our team can help add a bar to prevent this from happening again. 

If you're unsure what these charges are for, you can find out more here 👉 Charge purchases to your EE Mobile bill.

I hope this helps,
Linzi 

View solution in original post

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

Text BAR to 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

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Linzi_H
EE Community Support Team

Hi @jmiller123 

Welcome to the Community. 

As @XRaySpeX has mentioned above, you can text BAR to 150. Or you can contact us directly, and our team can help add a bar to prevent this from happening again. 

If you're unsure what these charges are for, you can find out more here 👉 Charge purchases to your EE Mobile bill.

I hope this helps,
Linzi