24-06-2026 08:51 PM
I have just had quite a large bill for my contract and so I looked into the bill and found a lot of external charges from other companies and I really have no idea what these are. I think I may have been scammed. Is there any way of blocking charges from external companies?
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25-06-2026 08:46 AM
Hi @jmiller123
Welcome to the Community.
As @XRaySpeX has mentioned above, you can text BAR to 150. Or you can contact us directly, and our team can help add a bar to prevent this from happening again.
If you're unsure what these charges are for, you can find out more here 👉 Charge purchases to your EE Mobile bill.
I hope this helps,
Linzi
24-06-2026 11:37 PM
Text BAR to 150.
25-06-2026 08:46 AM
Hi @jmiller123
Welcome to the Community.
As @XRaySpeX has mentioned above, you can text BAR to 150. Or you can contact us directly, and our team can help add a bar to prevent this from happening again.
If you're unsure what these charges are for, you can find out more here 👉 Charge purchases to your EE Mobile bill.
I hope this helps,
Linzi