Extra charge

jbm40
Visitor

I’ve been paying £45 agreed monthly payment and suddenly the number increased significantly over last two months with no exploration of the extra cost. I’m still within my allowance. Can someone explain this to me?

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@jbm40  the annual CPI price increase started April.   If it’s not this you’ll need to call customer services to inquire about it   It was a 9.3% increase 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.