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Backdated itemised bill if it was not a service being paid for at the time?

Gifry1986
Visitor

Can I be sent an itemisers bill from 18 months ago if itemised billing was not set up on my account?

2 REPLIES 2
bristolian
EE Community Star
EE Community Star

No, itemised billing is not retrospective.

 

Even a Subject Access Request will only cover the previous 6-12months call history.

XRaySpeX
EE Community Star
EE Community Star

You could perhaps submit a Subject Access Request (SAR) by using the online GDPR Form. That should include outgoing calls & texts. It normally takes up to a month but could take up to 3 months.

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