Hi, I recently upgraded from a sim only deal to a new phone. New phone arrived, I put in my sim card and only got 4g. I then put in the sim card that came with the phone and got 5g but also a new number. turns out that I'd got the order pages mixed up and had ordered a new phone not an upgrade - I now had two accounts running. EE said no problem, cancel the order, send back the phone and they'll send me a new one as an upgrade. New one has arrived today, but I'm thinking, the old one now shows 5g and is all set up how I like it, can I return the new one instead of the old one? I've not opened the box so its still sealed, and I wouldnt have to go through all the rigmarole of setting up the phone again.
