EE called and offered to reduce my bill.

Dennis0_0 · ‎16-12-2023

Good day. I received a call from EE and the chap on the phone offered to reduce my monthly payments or that I qualified for an early upgrade. Was this a scam phone call or real?

Ta

Northerner · ‎16-12-2023

Hi @Dennis0_0

What number called you.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

bristolian · ‎16-12-2023

What number was it that called you? Did they say anything on the call, that would suggest they were or were not from EE - such as quoting anything account-specific that only EE would know?

Was any security process passed through?